COVID-19 Business Update

Last updated 22nd June

While the Coronavirus situation continues to evolve and create significant uncertainty, I believe it is important to give clarity and reassurance regarding our own situation and approach. At Bishops Printers and our mailing division, The Mailing People, we have remained fully operational throughout. However, the safety and welfare of our staff is paramount and we have taken a number of steps to protect them and our business capability.

Commercial staff

Since 25th March, we have been operating a skeleton office staff with almost all of our 30-strong commercial team either working remotely or on furlough. To ensure a swift response to any sales or production related enquiries, please direct all emails to enquiries@bishops.co.uk. If you need to speak to someone, you can ring 023 9233 4900 and your call will be answered. We are still able to book in and track your jobs, change delivery addresses and offer all our usual support.

Production

Our paper supply is as secure as it can be. We have good stocks of paper and all other consumables and have introduced safe-guards to protect our production teams from close contact with other staff in order to minimise the risk of COVID-19 infection.

Deliveries

Our own delivery fleet continues to operate across the south of England, but under a revised 'no contact' protocol. We regret this will restrict their ability to offer their usual above and beyond service at the delivery destination. Additional protective measures for our drivers and customers include, the supply of gloves to all drivers and the requirement to disinfect their cab at the start and end of a shift.

Uninterrupted service

While the Coronavirus has caused many suppliers to temporarily close their doors or scale back capacity, Bishops is able to provide you with in-house finishing and mailing house services to reduce your risk of an interrupted service.

Site visits

We regret that site visits for press passes, personal tours and meetings are prohibited for the duration of the pandemic, in line with government directives.

File copies 

Since 23rd March, we no longer retain or send out file copies. Any that were held on file have now been destroyed to minimise the risk of infection within Bishops through avoidable contact.

Hygiene

Hand sanitising stations have been established throughout the business, and extra soap has been placed in washrooms. Our remaining on-site staff are being reminded verbally throughout the day, and via posters on all notice boards, to clean their hands frequently and thoroughly.

Our team

We have implemented ‘social distancing’ with staff who remain onsite because the nature and performance of their role means they are unable to work from home. This includes dedicated entrance and exit points for different departments and the closure of communal facilities. In addition, our senior management team is meeting daily to ensure a rapid response to any and all developments.

 

If you have any concerns regarding work placed or about to be placed with us, please contact us straight away and we will be pleased to advise and reassure you.

Thank you for your on-going business and support during this time. It is very much appreciated and we're here to help in any way we can.

Gareth Roberts
Managing Director
Bishops Printers