COVID-19 Business Update

Last updated August 2020

While the Coronavirus situation continues to evolve and create significant uncertainty, I believe it is important to give clarity and reassurance regarding our own situation and approach. At Bishops Printers and our mailing division, The Mailing People, we have remained fully operational throughout. However, the safety and welfare of our staff is paramount and we have taken a number of steps to protect them and our business capability.

Commercial staff

While some staff remain on furlough, we have begun bringing account managers back into the office. This means that instead of sending all sales and production queries to our corporate mailbox (as we have asked existing clients to do since April) you can resume sending all communications direct to your account manager.

Production

Our paper supply is as secure as it can be. All supplies, including paper, are quarantined for 24 hours or disinfected before use. We aren't quite back to being a 24/7 operation, but are looking forward to doing so in the coming weeks. If you have any concerns about turnaround times for a particular project, do get in touch.

In addition to the recommended safe-guards to protect our staff from infection, we have closed the factory to all non-production staff, and introduced dedicated entry, exit and sanitisation points for all our teams to minimise the risk of COVID-19 infection.

Deliveries

Our own delivery fleet continues to operate across the south of England, but under a revised 'no contact' protocol. We regret this will restrict their ability to offer their usual above and beyond service at the delivery destination. Additional protective measures for our drivers and customers include, the supply of gloves to all drivers and the requirement to disinfect their cab at the start and end of a shift.

Uninterrupted service

While the Coronavirus has caused many suppliers to temporarily close their doors or scale back capacity, Bishops is able to provide you with in-house finishing and mailing house services to reduce your risk of an interrupted service.

Site visits

We regret that site visits for press passes, personal tours and meetings are prohibited for the duration of the pandemic, in line with government directives.

File copies 

During Lockdown we took the decision not to retain or send out file copies to minimise the risk of infection within Bishops through avoidable contact. All copies held on file at the time were destroyed. We are pleased to advise that we are now, once again, sending out file copies on request.

Hygiene

Hand sanitising stations have been established throughout the business, and extra soap has been placed in washrooms. Our remaining on-site staff are being reminded throughout the day to clean their hands frequently and thoroughly.

Our team

We have implemented ‘social distancing’ with staff who remain onsite because the nature and performance of their role means they are unable to work from home. This includes dedicated entrance and exit points for different departments and the closure of communal facilities. In addition, our senior management team continues to meet daily to ensure a rapid response to any and all developments.

 

If you have any concerns regarding work placed or about to be placed with us, please contact us straight away and we will be pleased to advise and reassure you.

Thank you for your on-going business and support during this time. It is very much appreciated and we're here to help in any way we can.

Gareth Roberts
Managing Director
Bishops Printers