Our Approach

I’ve been part of the Bishops story for more than 25 years now, and seen a lot of change in that time. Technology has transformed the print industry and the way we all do business, but not everything has changed.

I still firmly believe in the personal touch when it comes to client relationships, and our family business continues to grow based on principles of qualityreliability and value. I never forget you have a choice, which is why I promise my team and I will do all that we can to make placing your print as straightforward and as stress-free as possible.

Your advantage

At Bishops, we use our scale, scope, expertise and family values to your advantage, giving you everything you need at a sustainably, competitive price - all under one roof. The team here is dedicated to giving you the peace of mind that comes from knowing that you're in safe hands, expecting quality print, that's delivered right on time.

Supportive

We're a team. We're not interested in whether or not 'the computer says no'. We're interested in how we can help you. Our relationship with you matters to us, so if you appreciate support when and how you need it do get in touch.

Flexible

We're not a machine or a portal, which means our service is as bespoke as the print we produce. We also believe in continual investment to underwrite the quality, agility and reliability of the service we're able to give you.

Fair

We believe in doing what is right, not what is easy. We will always act with integrity, transparency and accountability - taking care to respect and protect your client relationships through our actions and our print quality.

Coronavirus

From the start of the pandemic, I have made it clear that I only want to stay operational if I can also look in the mirror and know that I have done the right things to keep the staff we have on site safe and well. There are fewer of them now as we've furloughed some good people, but with your help we hope to welcome as many of them back as possible. You'll find more information about the measures we have taken to keep our staff safe in Latest News.

Despite the operational changes we have had to make to the front-end of our business, I still have a committed team here ready to answer the phone to you if you need help or advice. Online portals have their place, but sometimes there's no substitute for the human touch. That's why we're here to help in any way we can, so that you feel you’re in safe hands, expecting quality print that’s on budget and delivered right on time. So you see, even after Coronavirus, not everything has changed.

I know we can make a real difference for you on future print and mailing projects, and really hope you will give the team here the chance to impress you.

Warm regards

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Gareth Roberts
Managing Director

 Bishops Printers Heidelberg Press Hall 

“ Thank you so much for today's visit, which I thoroughly enjoyed. I was most impressed with the set up at Bishops but more importantly with the people I met. They were all highly knowledgeable in their areas of responsibly and were so confident in delivering their briefs. I cannot thank you enough for your time, help and advice today. You were most diligent in looking after me and it was great fun too. ”

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